Blog and Breezer 2012 updated

Few days ago we've updated the blog with a new theme and refined layout. The new theme is smaller and more fast than the previous one, and more clear. We hope you'll enjoy.

Also we released a small update to Revel Breezer 2012 to address some bugs that our users reported in the past. The worst of them is a bug that under some circumstances Breezer Pro and Express editions were unable to start because the trial days counter, since first installation, displays 0 remaining trial days. Even on a fresh install!

That no longer happens also we fixed some problems with the audio engine to better handle some file types.

Just a small update about the web site refresh: we got the final graphic and we're working on the contents.

Regards,
Suzy Rossi

What happens?

Since March we didn’t post anything here and we know that many of you are waiting for the first beta of Revel Breezer 2013 and want to know what happens, we stayed in touch with you thru this blog, Facebook an forums even within few days after the earthquake (which destroyed our offices) so what happened?

Focusing on what matters

First of all we can officially inform you that Revel reView 2012 and Revel BringBack 2013 found a new home. We decided to sell the IP and rights to another company which, we are sure, and we got a precise commitment, will continue to develop and improve them in the future. We make that decision because we want to deliver the best sample library manager for Windows, and we want to do it with our users, listen to their needs and focus on what matters. You know, we’re a small dev company so the passion is our driving force.

We decided to keep in-house Revel Ignito 2010 because is one of the most important piece of Breezer: the tagging/meta engine. So we didn’t let it go.

As you may imagine, during the negotiation we cannot talk about it, and even more we cannot share any information about our strategic decisions. We even stop the site update. Now we take the opportunity here to say: please excuse us!

One of the driving force behind our products was (and is) the direct contact with users, their feelings and feedbacks, so that silence had, and will have a cost. Many of you were very disappointed and we understand that.

Since users are our first priority technical support to all customers who have purchased, or will purchase, a license of reView up to June 2013 will get tech support until the end of 2013 then our staff will divert requests to the purchasing company. For business customers extended support, which means QFE (quick fix engineering support) will continue till 30 June 2014.

Ok, and now where is Breezer 2013?

First of all we got the final UI, please see below. Obviously during alpha, and beta stage we eill tweak it a little (more clear and polished) but it is near the final stage.

Click to see full size

Fully scalable and vector UI

Many users with giant monitors asked us: "please, please make that button bigger, the text bigger, this icon bigger etc." now you could scale the UI up or down as you like. With that solution, we satisfy laptop users as well as studio users with multiple monitors and usually quite far from their point of view. Every icon was converted from bitmap to vector so you do not loss any clarity, we’re working on text clarity.

In the screen capture you could also see the redesigned options window.

Wave annotation support

A friend of us work for a big broadcaster which works mostly with interviews and very long samples so he need a way to add a text note where needed (as many other radio users). You may say “hey wave files had riff metadata for that” which is, of course, true, but remember that we need to support, WMA, MP3, AIFF, REX and more formats looking forward. A nice plus (thanks to Ignito, the underlining database engine) is that annotations can be shared across the network, if the database file is on a network disk.

Other improvements

Here you'll find a short list of other changes or features:

+ File/folder cut, copy, paste, delete and move (via drag'n'drop) features. Be carefull when playing with those things.
+ Standalone layered player, it can work without Breezer active.
+ Windows XP 32 or 64 bit compatible (report if not).
+ A database manager with diagnostic and backup tools.
+ Handling of WMA files (experimental).
+ Tons of fixes in the playback engine.
+ Standard MSI installer (bye bye clickonce). So your preferred uninstaller will work as expected.
+ Built-in news feed support and auto update. Here we need your help to test it.
+ Better error reporting system (bye bye email) now we have a cloud service which handles error reports and updates.
+ Refined user interface and many typo errors were fixed.
+ Improved activation dialog.
+ Faster note detection both in the layered player and Breezer.
+ Redesigned options window, now much more clear.
+ Windows 7 taskbar progress and jump list support.
+ Since the tag library can be quite big we added a full text search feature inside the tree.
+ New play from the middle option.

Also internally we've automated many processes so we can deliver faster and without common errors a new release.

Looking forward

We have tons of other things that we want to share with you but the main two areas in the coming weeks where we will work on:

1) Upgrade the site, which will be much more clear, modern and useful. Also looking forward we have a collaborative space where anyone could suggest a feature or signal a bug in our software.

2) Kick out the first Breezer 2013 Alpha. Too many things slowed the development (see above) and we're excited to launch it.

That's all for today. Hope that we've clarified the situation.

Best regards,
Suzy Rossi

Faq updated about CCleaner and our error reporting feature

Today we've just updated the faq section of our web site with two new questions that in the past months our support staff received.

We've copied them here for your convenience

CCleaner or other uninstallers do not show your product. How I can uninstall it?

Some of our products uses an installation technology called ClickOnce from Microsoft. That technology prevents some cleaners to "see" them. To remove the application go to: Control panel - Programs and then choose remove a program, Windows will show our product in the list of installed programs. Select the program you want to remove, click uninstall and you're done.

I try to send an error report or another automatic signalation without success. Why?

Many modern antivirus (as well as firewalls) blocks by default any smtp connection (smtp is the outbound email protocol) because many malwares uses the email as preferred infection vehicle.

Also remember that many organizations may block specific traffic over their network.

News for October

Today we updated our website with a bounch of small improvements. The objective was improve your experience with it but the most noticeable update can be found on the official BringBack page where we added its first demo video.

But we didn't stop here.

Product activation engine update

We take the opportunity to improve our product activation experience. We redesigned the activation dialog box to be more modern, easy to use and clear also we added a new, important, feature.

Below you'll find a screenshot of it. The most important change here is that we now support trial period extension, which means that if you need more than 20 days to try our products, well, drop us an email and we will send you back a temporary unlock code, which will extend the trial period by another 20 days, for free.

How could you extend the trial period? Simply when the trial period finish a new button will appear called "Get more trial days" click it and paste the code we've sent to you in the dialog box which will appear, click ok and you're done. The trial period will return back to 20 days. We think that in some situations is more fair to give the opportunity to deeply test our products.

That feature will also help us with some support requests.

Revel reView and Breezer updates

We've also solved some minor issues with Breezer and reView. The updates are already online and available for download.

Those who have the automatic updates download will receive the update at first application run.

Suzy Rossi - Revel Software
Support and Relations

A little fun from our staff

Just a little fun from our staff...

On 1st may 2011 Hitler discovered Revel Breezer, but someone didn't think that a sample library manager for audio professionals even exists on Windows.

Enjoy

First Breezer video posted

23. July 2012 10:56 by Administrator in Breezer 2012  //  Tags: , , , , , , , , ,   //   Comments

Yesterday, after one year of incubation, we've opened up our YouTube channel where we will publish product demos, previews and short tutorials.

The first video is an introduction to Breezer Professional features.

 

Who we are

Founded in 2002 Revel Software is a dev lab now focused on delivering an affordable and complete sample library manager for Windows.

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