Faq updated about CCleaner and our error reporting feature

Today we've just updated the faq section of our web site with two new questions that in the past months our support staff received.

We've copied them here for your convenience

CCleaner or other uninstallers do not show your product. How I can uninstall it?

Some of our products uses an installation technology called ClickOnce from Microsoft. That technology prevents some cleaners to "see" them. To remove the application go to: Control panel - Programs and then choose remove a program, Windows will show our product in the list of installed programs. Select the program you want to remove, click uninstall and you're done.

I try to send an error report or another automatic signalation without success. Why?

Many modern antivirus (as well as firewalls) blocks by default any smtp connection (smtp is the outbound email protocol) because many malwares uses the email as preferred infection vehicle.

Also remember that many organizations may block specific traffic over their network.

New multi-license scheme for Breezer 2012 pro and ReView

We received many questions about the licensing scheme of Breezer Pro. The question is quite simple: "I have a workstation and a notebook. How I can use Breezer on both machines?". The same applies to ReView.

Many of you already known any license we issue is linked to the machine, so it's a problem in the scenario above.

Now we decided to resolve that problem and make available a second license for the 20% of the tag price, in the case of Breezer the second license will costs just 11,90€.

On june 30, we will release an upgrade to the web site (and to the store) where you'll find the additional license pack. Existing users will be able to buy an additional license for just 11,90€.

Regards,
Suzy Rossi - Revel Software

UPDATE 02 July 2012: We got some problems with the store upgrade. So you'll need to wait 2-3 days more... sorry!

 

Revel reView just updated

UpdateToday we released a new version of Revel reView, the Outlook file viewer.

In this release you'll find:

  • Now you can copy sender address or every address in copy.
  • Fixed a bug in the "Reply to" and "Reply to all" functions.
  • We add build date/time to the version information.
  • Fixed a bug with image display when dealing with HTML files.
  • Some minor performance improvement.
  • Better (and more clear) activation dialog.

The new auto-update engine

With this release we launch a much improved auto-update engine. It will now check every day if a new version is available. When it founds one it now displays the download progress in a discrete window (which can be hidden).

Also we remove a limitation which has followed us for many months. Now the auto update engine works, whatever you install the application via a zip file of via our online installer.

That new auto-update engine will be extended also to Revel Breezer 2012 which will be updated tomorrow.

Best regards,
Suzy Rossi - Revel Software Relations

News for March

Today we've updated our web site. Now we include (as news) the RSS stream coming from this blog into the corporate web site. That means that when we publish something here it will be automagically copied to our corporate web site.

Content review and update

As we do each month, we retouch the product pages to make them more precise and to better answer to the questions that our users drops at relations@revel-software.it.

We also fix some typo errors.

Revel reView pricie changed

After over three months of "launch disconunt" on reView (our Outlook MSG file viewer) we choose to switch to the full price: 29,90€ (was 24,90€). In the next few days Breezer will receive the same treatment.
This means that those are the last days where you can purchase Breezer at 39,90€.

New ad champain for Revel Breezer Professional

On monday (5 march) we start a new ad champaing targeted to Revel Breezer, and just after two days we see a lot of traffic coming in. That's nice bacause it means that Breezer fills a hole in the digital audio software for Windows.

We will soon start a similar champain for Revel reView.

I'm also glad to let you know that Michael (Breezer development team) is working on the next article about Revel Breezer 2013. He will talk about the new UI. Looks promising...

Best regards,
Suzy Rossi - Revel Software Relations

Who we are

Founded in 2002 Revel Software is a dev lab now focused on delivering an affordable and complete sample library manager for Windows.

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